Privacy Policy
Last updated: 1/14/2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Account information (name, email address)
- Usage data and analytics
- Hardware preferences and configurations
- Payment information (processed securely by Stripe)
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- To provide and maintain our AI hardware compatibility tools
- To process payments and manage subscriptions
- To send you technical notices and support messages
- To monitor and analyze usage patterns to improve our service
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist us in operating our service
- To comply with legal obligations
- To protect and defend our rights or property
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmissions
- Secure password storage using industry-standard hashing
- Regular security audits and penetration testing
- Limited access to personal data on a need-to-know basis
5. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information:
- Essential cookies for service functionality
- Analytics cookies to understand user behavior
- Authentication cookies to maintain your session
- Third-party cookies for payment processing (Stripe)
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data may be retained for backup and archival purposes even after account deletion.
7. Your Rights
You have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your account and personal data
- Opt-out of marketing communications
- Data portability upon request
8. Third-Party Services
Our service integrates with third-party services that have their own privacy policies:
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. International Data Transfers
Your personal information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@hardwarehq.io
Website: https://hardwarehq.io
We will respond to your inquiry within 30 days.